WTF!?!

Well the new patch was bitter sweet. I got to respec all my characters for free and we got new talents to play with. Hell I got my felguard and he rocks. But I went to my bank on patch day and what do i see, all but 1 of my bags are gone along with a shit load of my stuff. Well the buzz around the chat channels was of the same, so i figured that since this was such wide scale problem, of course Blizz will have to address it.

Well I was going to put in a ticket but under the new system it gives updates to the most common problems and said they were going to do a hot fix for it. So I let it ride. Hot Fix came and went and I still didnt have my shit. Well now Im pissed and put in a ticket only to find that they are overwhelmed and have no estimated time to when they are going to respond to my ticket. 2 days later I get an in-game mail from Blizz that says not to do anything with my current ticket and that they have no clue when they will address the ticket. Well Shit. You know i wouldnt really care if it had been some bullshit in my bank but really, who just keeps bullshit in there bank? The items are always there for a reason, no to just store vendor trash, so WTF?

A week later I get the following email from Blizz:

Greetings Richard!

Thank you for contacting the World of Warcraft Game Master Department.

We have conducted an initial investigation of the issue you reported and were unable to verify the claim. If you can recall any further specific details regarding the circumstances through which items were in your bank, please answer the questions listed below in a reply to this email. However, please remember that restoration of any kind is not guaranteed and that not all investigations will result in verification. While we will make every effort to verify and restore your loss, the decision to go forward with a restoration is entirely at Blizzard's discretion.

While we can restore items with random modifiers (of the Bear, of the Eagle,etc.), we cannot guarantee that you will receive the same modifier you had on your original item. We are also unable to restore enchantments or add-ons that these items may have possessed.

For further information please check our Restoration Policy located at(http://www.blizzard.com/support/wowgm/?id=agm01724p)

Please provide the following information regarding the loss. Remember, be as detailed as possible.

- Exact names of the items that were lost.

- When was the last time you remember having these items?

We apologize sincerely for this inconvenience and we thank you again for contacting us. We hope you continue to enjoy your experience in World of Warcraft!

Regards,
Aganra
Specialist Blizzard Entertainment
www.wolrdofwarcraft.com

Well all of my enchanting mats were still there cause those items were in my main bank spot but what I'm really pissed about is all of the Argent Dawn rep items I was saving are gone. I hadnt turned a single scourage stone, minion stone, corruptors stone until I hit revered and I'm only half way through honored. Plus all of the other turn ins for tokens to get say the 18 slot bag, I had 7 of those, and the skeletal fragments, iron scaps, and core of elements, GONE! And trinkets i got through quests, GONE! Now i get to submit my list to Blizz and for them to do an investigation.

Now I do work around the servers here at Luke AFB, and know how back up systems work, Why can't they pull the tape for the day before the patch and check my account for what I had. Its not that hard to do. Should take them 30 mins tops to find the correct tape and maybe 1 hour to really check to see what i had. Im so pissed and know that i lost roughly 150 Argent Dawn Stones and probably some where around 5k rep points with this loss and Blizz is going to give the stanard Sorry, stick up your ass!